Tag Archive: xbox 360


Halo Reach is out of my Reach!

So I played a ton of Dragon Age over the weekend. I get home last night and figured I would finish the quest I was on so I could start the DLC to get the Stone Golem. I finished some college work and my wife was starting dinner, I thought “Hey I will hop on the Xbox and finish this up”. I grab the remote, and my controller and settle in on the recliner. I hit the power button on the remote and BAM!!! Red Rings of Death. Ok so you think I would be surprised? I wasn’t, this has been happening on and off for a few months. Get Red Rings, fiddle with Xbox Red Rings gone.
Well NOT THIS TIME!
Ok so I play around with the power supply a bit trying to get the brick to turn green, but it stays a steady orange. Just Freakin’ Great I think to myself.
Ugh! Time to call Microsoft and see how much a new brick will run me.
After about 5 minutes on hold I get someone and rattle off my serial number, address, I get the phone number right on the 3rd try, and my email address.
Me: “Hi, I need a new power supply according to the website.
Them: “How do you know you need a power supply”
Me: ” I did the troubleshooting on your website”
Them: “Oh you already did the troubleshoot?”
Me: “Yeah”
Them: “Ok can I put you on hold to bring up your account”

Mind you I am calm throughout this entire phone call. Yeah I surprised my self too.
Ten minutes later:
Them: “Thanks for holding so long, I have your account up”
Me: “Ok”
Them: “Your Xbox is out of warranty so the power supply will be $35.00”
Me: “Oh ok, Can I buy one from an actual store then?” Simple question, no malice in my voice.
Them: “Can I put you on hold again?”
Me: “Um Sure?!”
5 minutes later.
Them: “Thanks for holding so long, I have good news. Since it is the Red Microsoft has extended the warranty to 3 years so the power supply will be free.”
Me: “That’s great, Thank you” Ok so this is good news, call should be over fairly quick.
Them: “Write down this request number: blah blah blah”
Me: “Ok got it”
Them: “Um something is wrong, it is not allowing me to submit the request. Can I put on on hold for a minute?”
Me: “Sure”
Ok now I am starting to wonder what the problem is. Everything on my end is straight. So I wait, and wait, and wait. Oh and dinner is ready now and everyone is looking at me like when are you going to be off the phone. And I am like, it should only be another minute.
35 minutes later….
Them: “Thanks for holding so long” Where have I heard that before, hmmm about a half hour ago.
Me staying calm: “No problem”
Them: “I am having system problems and need to transfer you”
Me thinking hmm system problems at Microsoft….classic LOL!: “Ok”
Them: “one moment”
Twenty minutes later an new voice.
Them: “Hello, you need a new power supply?”
Me: “Yes”
Them: “No problem, write this request number down”. Same number I had written before.
Me: “Ok got it”
Them: “Ok now let me process your request”
Me: “Ok thanks”
Them: “So what is your favorite game to play on Xbox?”
Me: “What!? Um I like to play them all.”
Them: “Oh you mostly play First Person Shooters?”
Me: “Um? Yeah I do”. Ok this dude is creeping me out. But then I realize, he probably sees my whole gamer profile and I feel silly.
Them: “Ok it went through so if you like you can send back the old power supply so blah blah blah.” Yeah you want it back I know. I am hungry lets get this over with already.
Me: “Ok I will send it back.” Stomach is growling now.
Them: “Ok Can I put you on hold?”
Me, my anger increasing: “Yeah”
Ten minutes later they come back and say Thanks and if I don’t have any questions it will be 5 to 10 business days till the power supply arrives. I finally get to hang up.
Then it hits me!!
FIVE TO TEN BUSINESS DAYS!
Halo Reach is out in 6 days!!!! NNNNNNOOOOOOOO!!!!!!!!!! Not this again. It might get here the day Halo Reach releases. I have my fingers crossed. Please cross your fingers for me.

I got this email from Microsoft today concerning the new XBox Live pricing strategy. Not sure I agree but really what can we do about it? As long as they add extra features to make it worth it, I guess I am ok with it.

Thank you for being a valued member of Xbox LIVE Gold. We hope you are enjoying the many exciting and exclusive features that are included in your membership. We wanted to let you know about an upcoming price increase for your Xbox LIVE Gold subscription and how you can lock in your current price to continue enjoying everything you’ve come to love about Xbox LIVE, plus all the upcoming additions including ESPN and Hulu Plus.

Over the past seven years, Xbox LIVE has evolved from an online gaming platform to an all-in-one gaming and entertainment service. As an Xbox LIVE Gold member, you can not only play blockbuster games, such as Halo: Reach with your friends online, you can also stream movies from Netflix* and music from Last.fm right to your TV. You can even connect with friends near and far on Facebook® and Twitter™. Plus, you also enjoy exclusive discounts and early access to game demos.

And we aren’t even close to being done. This holiday, Xbox LIVE is adding new Gold features, including ESPN and Video Kinect, with Hulu Plus coming on Xbox LIVE in 2011.

• With ESPN on Xbox LIVE, you can stream and watch over 3,500 live and on-demand sporting events plus highlights.*

• Video Kinect allows you to chat with family and friends on the big screen, right from the comfort of your living room—no headset or controller required.*

• With Hulu Plus on Xbox LIVE you will be able to enjoy a customized Hulu Plus experience that will include Kinect navigation and Xbox LIVE Parties*

Besides launching the new features and titles, we will also be increasing the price of Gold membership on November 1, 2010. The new prices are as follows:

  Old Price New Price
1-Month Gold Subscription $7.99 $9.99
3-Month Gold Subscription $19.99 $24.99
12-Month Gold Subscription $49.99 $59.99

And then Microsoft adds this little tidbit:

At only $5 per month, our 12-month offer continues to be your best value. And, because you are a loyal member, we want to give you the opportunity to lock in your current price with an additional discount. Click here or log on to Xbox LIVE from your console to review and take advantage of these limited time offers.

The 2010 Gaming Season

The Gaming Season is almost upon us. Every Fall new blockbuster games get released. The Gaming Season starts in September and then ends in Late June. Sound familiar, if it does, that is because that is also the same time school is in session. Everyone thinks the Fall is the start of Football Season, and it is, but why just watch when you can play. E3 and San Diego Comic Con are like the PreGaming Season since these are held in early Summer. These two events showcase what we can expect in the Gaming Season. The first game which officially kicks off the season, no pun intended is Madden NFL 2011. Madden sets the pace for the Gaming Season easily selling millions of copies. EA is a powerful player but has Take 2’s sports titles nipping at it’s heels and debatably, may have already overcome EA’s dominance is the Sports arena.
Quickly on its heels though is Halo: Reach which releases September 14, 2010, this game will most likely set the standard for the FPS genre and will likely hold it’s place in the record books for a few months. Unfortunately there is a powerful contender waiting in the wings which, if history repeats itself, may come off the bench to shatter every and all records. Forcing all other competitors to fight an uphill battle, and that contender is Call of Duty: Black Ops releasing November 9, 2010. Hopefully with Treyarch at the helm, they took some lessons from Infinity Ward and will blow a hole in the competition. In my book these two franchises, Halo and Call of Duty, are running neck and neck as of recently. But, and this is a huge BUT, anyone who is anyone is waiting for April 5, 2011 which is when Gears of War 3 releases. I am not sure if any shooter will be able to hold ground when this monster takes the field. Both Halo and Call of Duty will see their numbers drop at Midnight on April 5th. Will anyone be able to survive when the COG Army rolls in? Also be on the lookout for Medal of Honor releasing 10/12/2010. This may be a sleeper hit.
But don’t be fooled there is plenty in store for the start of the Gaming Season. We have the Super Bowl of competitions coming with the Playstation Move going toe to toe with Xbox Kinect. Will this be another Blu Ray vs HD DVD like death match? With the Move releasing in September about two weeks before Kinect scheduled for November 4, 2010, Playstation has the advantage of securing the Holiday Season aka the “Play Offs”. Securing the Holiday Season is crucial to winning the Gaming Season Championship. One misstep or critical bug can push consumers to the other side. Playstation Move requires about $120 worth of peripherals unless you already own an eye toy, where as Xbox Kinect requires a $150 of the Kinect sensor. This will be the matchup to watch.
Then comes the battle of the RPG’s! Fable III releasing October 26, 2010 and Fallout New Vegas on October 19, 2010 along with Two Worlds II on October 5, 2010 trying to prove it can run with the big boys. Then we have Star Wars: Force Unleashed II on October 26, 2010 trying to push it’s way to the top.
In the Racing genre the two big titles to watch are Gran Turismo 5 (11/2/2010) going against Need For Speed: Hot Pursuit (11/16/2010).
But as far as match ups go, these are the big ones. Some of the other players in the business that are trying to make their presence known is Dead Rising 2 (9/21/2010), Hawx 2 (9/7/2010), Kane and Lynch 2 (8/17/2010), Mafia 2 (8/24/2010), the re-release of Battlefield Bad Company 2: Ultimate Edition (8/30/2010).
As it is said at the start of almost every Gaming Season… It’s going to be a good year to be a gamer! Be on the lookout for not just new games but DLC for your old games as well. Developers are trying to keep the spotlight on their titles until the sequels are released so they will be trying to grab your attention. Most notable of the upcoming DLC is the The Robot Revolution for Borderlands but there are a ton more coming. So grab your controllers and secure your pre-order reservations cause this season is going to be a good one!